Adolescent Suicide Rates Essay - 1237 Words

Suicide has been rising at alarming rates; the overall suicide rate for children and adolescents has increased over 300% since the 1950s. (Miller, 2009) Adolescent children are screaming out for our help, are we just ignoring the signs or do we not care? For young people, an average 1,800 take their own lives and 85,000 are hospitalized for attempts nationally (CDC, 2008). With this kind of statistics we need to step in and take some action. The first step in taking action against adolescent suicide is by recognizing the warning signs. Some of the warning signs are (a) rage, anger, seeking revenge; (b) acting reckless or engaging in risky activities, seemingly without thinking; (c) feeling trapped, as if there is no way out; (d)†¦show more content†¦With such media coverings as those kind of websites could be the reason for the boom. Some studies say that the majority of children who self harm either learned it from a friend or peer. So when people post these kinds of things on the internet it can tempt youth that is depressed or feeling alone. Not only is it showing them how to do it, it is showing them that they can become â€Å"popular† for doing such acts to one’s self. Warning signs for self-mutilation can be wearing covering clothing when it is warm out, and not letting people touch where they might be cutting themselves. It was once believed that people who self injure were just doing it for attention but recent studies have proven otherwise. A quote from the research from the CASE study in Europe stated that â€Å"The findings of this study show that adolescents who deliberately self-harm often report both cry of pain and cry for help motives. The majority of youngsters wanted to get relief from a terrible state of mind and/ or wanted to die with their act of self-harm. Although the study shows that there is also a cry for help, this type of motive seems to be less prominent than the cry of pain, which is inconsistent with the po pular notion that adolescents deliberate self-harm is ‘only’ a cry for help (Scoliers, 2009). With this knowledge we need to make sure we help the children who are not only doing it toShow MoreRelatedThe Rate Of Adolescent Suicide1874 Words   |  8 PagesFor others it can be a sign of depression which can lead them to suicidal thoughts and perhaps even the act of committing suicide. It doesn’t matter your age, race, religion, or gender people of all kinds end up taking their own lives because of depression or unfortunate events in their life. A particular group which should be focused on is adolescents. The period of adolescent can be a very difficult perhaps even the most difficult part of one’s life. A lot of different changes are occurring atRead MoreHealth Care Challenges when Working with Adolescents Essay1174 Words   |  5 Pageswith the adolescent population we have many health care challenges. Adolescents experiences profound physical chan ges which occur rapidly. These include increased rate of bone and muscle growth, sex specific changes and development of the sexual reproductive system and secondary sex characteristics. â€Å"†Changes are created by hormonal changes within the body when the hypothalamus begins to produce gnoadotropin-releasing hormones† (Potter Perry, 2005, p. 205). This is a time when adolescents becomeRead Moreâ€Å"Dying Before Their Time: The Startling Trends in Adolescent Suicide†1217 Words   |  5 PagesAccording to the American Academy of Child and Adolescent Psychiatry (AACAP), suicide is the third leading cause of death for adolescents aged 15-24 years old. This calculates to 33,000 adolescents killing themselves each year (CDC, 2010). The National Conference of State Legislatures (NCSL), reported that suicide amongst all individuals nation wide has declined over all, but despite the decline, adolescents between the ages of 15 and 19 have shown suicide rates that h as increased by 6 percent (NCSL, 2005)Read MoreEffect Of Suicide Screening Assessments On Determining Suicide Risk860 Words   |  4 Pages Effect of Suicide Screening Assessments on Determining Suicide Risk in Adolescents Identification of the problem: According to the Centers for Disease Control (CDC), 2015, suicide is the second leading cause of death in the adolescent population in this country and the number of occurrences continues to rise at a dramatic rate. For every teen that completes a suicide, 100 make an attempt, making suicide a paramount public health issue that needs to be addressed. Statistics show that since 2009Read MoreThe Most Common Death For Adolescents1530 Words   |  7 PagesThere are many causes for an adolescent to die. The most common death for adolescents is suicide. Parents are not aware of how to tell if their adolescent is suicidal or how to condone it. In today s society there are so many ways to help them with their suicidal thoughts. Adolescents should not feel alone with their thoughts, there are forms of help deal with their thoughts. What Causes Suicide There are a variety of situations that can cause an adolescent to become suicidal. Bullying orRead MoreChild, Adolescent And Suicide867 Words   |  4 Pages Child Adolescent and suicide Suicides attempt is a potentially self-injurious behavior with a non-fatal outcome, for which there is an evidence that the person intended at some level to kill himself/ herself (Kola 1). In simple words a person tries to kill himself/herself by poison, injury and many other ways. Then intent to commit suicide is called suicidal ideation. Now a days, many people committing suicide in which most of them is the youth generation. Why it happens?. When a personRead MoreSetting Up Sucide Prevention Programs1427 Words   |  6 Pagesbullying and sex education programs, but suicide, the third leading cause of adolescent deaths (Caine 1), is practically ignored. Many schools only offer hot lines for suicidal students. While some schools have implemented suicide prevention programs and the government has recognized teenage suicide as a growing problem, effective solutions need to be discovered and funded to prevent these catastrophic deaths. The U.S. federal government should develop and fund suicide prevention programs in high schoolsRead MoreSuicidal Adolescents863 Words   |  4 Pagesintervention for reducing suicidal tendencies in adolescents?† I found four journal articles discussing the results of experiments conducted on suicidal adolescents with use of Dialectical Behavioral Therapy (DBT). The first article was a 2010 article titled, â€Å"Dialectical Behavior Therapy in Adolescents for Suicide Prevention: Systematic Review of Clinical-Effectiveness.† The second article was published in 2011, titled â€Å"Dialectical Behavioral Therapy for Adolescents (DBT-A): A Clinical Trial for PatientsRead MoreDurkheim s Study On Suicide During The Industrial Revolution1357 Words   |  6 Pagesisolation have been linked to higher suicide rates. Durkheim’s study on suicide during the industrial revolution supports this theory as he states that, â€Å"people were increasingly disconnected from their communities and that this social upheaval h ad a greater effect on suicide rates than other factors like wealth† (Winner Collishaw, 2011). Interestingly enough, despite the increase of media attention on suicide, no studies have been published that explain why suicide rates vary among different groups. HoweverRead MoreComorbidity Disorder In Children Essay1063 Words   |  5 PagesDeficity Hyperactivity Disorder (ADHD) in children and adolescents, due to both disorders sharing executive functions insufficiency. According to Riley, Ahmed, and Locke (2016), one of the two most common comorbidity disorders in children and adolescences with Oppositional Defiant Disorder (ODD) is ADHD, which transpires in fourteen percent to forty percent of children that has ODD, particularly in the ODD children that have more predominant symptoms of defiant and headstrongness. APA (2013) Diagnostic

Analysis Of Dope, Malcolm, And His Two Friends Jim

Stereotypes are a hard thing to shake when growing up in an underfunded suburb like Malcolm Moore. In the movie Dope, Malcolm, and his two friends Jim and Diggy get themselves into a dangerous adventure. Malcolm s primary goal throughout the story is that he gets into Harvard. The main subject of this movie is perception. The writer Rick Famoyiwa gives prime examples of the idea that what people perceive to be true and what is true is a constant conflict. In this film, Famoyiwa brings to attention the difference between perception and reality. One of these examples is when Malcolm is continuously sneaking his drugs into his high school, past drug dogs and a beeping alarm system. After passing through the alarm system many times, the officers assumed that the machine broke. Also, after passing the drug dogs, the police simply ignored the situation due to whom the dogs were barking at. These two events show that how people viewed Malcolm helped him succeed, he was seen as a band geek a nd a good kid and because of this; there was no suspicion from the officers. Overall, because his peers saw him as this good boy, he ended up getting away with quite a bit that someone who had a reputation or viewed as differently would not have. Next, Malcolm comes in a confrontation with a man who sells Designer bags while trying to get money for the drugs he has sold online. During this, he must pass a test to get the money he needs for Harvard. Malcolm must determine which bag is real

The presentation of individuals and society in the novel, Dr. Jekyll and Mr. Hyde Free Essays

Choose two extracts from the novel and use them as a basis for your discussion of one of the following topics: 1. The ways in which places and settings are used in the novel; 2. The presentation of individuals and society in the novel; 3. We will write a custom essay sample on The presentation of individuals and society in the novel, Dr. Jekyll and Mr. Hyde or any similar topic only for you Order Now Stevenson’s methods of developing tension and a sense of horror in the novel. For the purposes of my analysis, I have chosen option two: The presentation of individuals and society in the novel. The two extracts that I have chosen for the analysis are: Utterson’s first meeting with Mr. Hyde and his subsequent description of him (in the chapter The Search for Mr. Hyde) and an excerpt from the last chapter Henry Jekyll’s full statement of the case. In this essay, I am going to discuss how Stevenson presents the individuals and the society in the novel. In order to make a clear interpretation, I am going to be using the novel as well as my background knowledge of the time and context in which the novel was set. I will also review Stevenson’s experiences, which might have led to the creation of the story. Firstly, I will examine the society presented by Stevenson in this novel. The entire story revolves around the upper/middle class. There are only hints of other social classes in the form of workers and servants, employed by the rich people. The four main characters of the play have much in common; they are all rich, well-educated and professional men: Utterson is a lawyer; Enfield is a well known man around the town, showing his popularity. Lanyon and Jekyll are both doctors, which shows their high professional status. Another trait that all these men have in common is, they are all cold and distant yet likable. Also, they are all un-married. Below is an extract from the book, outlining Mr. Utterson’s personality: Mr. Utterson the lawyer was a man of rugged countenance, that was never lighted by a smile; cold†¦backward in sentiment†¦ and yet somehow lovable. Another interesting fact regarding the novel is, not one of the main characters is a woman, this shows the nature of the society. The society at the time was a male-dominated one. Some have argued that this gives the novel an empty feel. Readers agree that, the severe lack of women from the settings creates unease in the novel, which can be felt slightly. This particular writing trait that Stevenson employs can be linked back to his own childhood, Stevenson had a strong father figure and thus, the imbalance in sexes is noticeable in the writing. In the novel itself, each of the characters face a varying dilemma. Utterson seems at peace with the world and doesn’t want a wife whereas, Jekyll seems to change into Hyde because he is sexually frustrated. Jekyll is one character who would be content with a wife. Here, another flaw in the society seems visible; Stevenson’s subtle language sets up the male-only society in order to push Jekyll into becoming Hyde. Stevenson exasperates Jekyll and through his tactical writing, he also thoroughly entertains the readers. The main character of the novel seems to be Mr. Utterson. Stevenson writes the novel from Utterson’s perspective, events of the novel and the story-line itself is viewed through Utterson’s eyes. For example, when the reader first learns about Hyde, it is from Utterson’s detailed description. Automatically, the reader then perceives Hyde as Utterson does. The readers are also inclined to feel the same emotions Utterson feels regarding Hyde: †¦the hitherto unknown disgust, loathing and fear in which Mr. Utterson regarded him (Hyde). The interesting factor is that Utterson is never the narrator of the proceedings in the novel. However, he is always involved in some way, even in the scenes where he has no direct role. Another interesting factor is that even though Stevenson doesn’t employ Utterson as the narrator, he tailors him with narrator like features: he is calm, considerate and usually emotionless. Stevenson uses him to great effect towards the end, he surprises the readers by turning the passive character of Utterson, suddenly into an active member of the novel. The author reveals the other side of Utterson’s character as being decisive and strong, and this allows the reader to be further interested in the novel: I must and shall see you†¦ if not by fair means than by foul – if not of your consent, then by brute force! Another key character in the novel is Dr. Lanyon. He is only thrust into action when Hyde goes to visit him. Stevenson heightens the drama of the story by not allowing Lanyon to confide his experiences to Utterson and the readers. The reader is made desperate to know what Lanyon refers to as: it could kill a man by its mere presence. The reader later gathers that he is referring to Hyde. After Lanyon watches Hyde transform to Jekyll, Lanyon’s whole demeanour changes to a dying man, but he never reveals the cause for his sudden ill-health: I have had a shock and I shall never recover. It is a question of weeks†¦ There could be two possible reasons why Lanyon doesn’t reveal the truth; he may believe that by divulging the details he may tarnish the old friendship between himself and Dr. Jekyll. However, this reason doesn’t seem very likely because the friendship between the two was long lost. Below is a perfect example, showing that the friendship is long gone (Jekyll’s thoughts about Lanyon): †¦that hide-bound pedant, Lanyon, at what he called my scientific heresies. The second simpler reason could be that, Lanyon believes even if he did divulge any details, people would not believe his claims. He is worried that he may be labelled a lunatic, and obviously wants to avoid that predicament. Stevenson has used masterly language in order to construct the characters of Dr. Jekyll and Mr. Hyde. His language clearly conveys them as two separate people yet it also outlines the gigantic difference between them. Early on in the story, Jekyll informs the readers about his theory regarding Hyde: Man is not truly one but truly two. Throughout the novel, Stevenson conveys Hyde as the lower instinct and id form of Jekyll. The author wants the readers to believe that Hyde is a selfish, animal side of Jekyll. This strange phenomenon could be linked back to Stevenson’s childhood. In that circumstance Stevenson being the mischievous child representing Hyde and Stevenson’s father being upstanding and respected, representing Jekyll. Hyde also seems to rebel with Jekyll like Stevenson did with his father. Stevenson wanted to be an author, but his father was against such a career but Stevenson became one anyway: Jekyll had more than a father’s interest; Hyde had more than a son’s indifference. To make the novel a success, the foundations must be strong; this relies on the fact that the reader perceives Jekyll and Hyde, as Stevenson wants him to. The author wants the characters to be completely different, yet be the same person, and to convey this Stevenson uses descriptive language: (Jekyll) Every mark of capacity and kindness†¦ AND A large, well-made, smooth-faced man of fifty†¦ On the other hand, there is a stark appearance between Jekyll’s description and Hyde’s: (Hyde) He had borne himself with a murderous mixture of timidity and boldness AND There was something wrong with his appearance; something displeasing, something downright detestable. Now as we can understand from the above quotations, Stevenson uses alliteration to convey the descriptions of both the characters. Some examples are- downright detestable; murderous mixture. This vivid language leads the reader to believe in Jekyll and Hyde. The author conveys Hyde as being completely opposite of Jekyll, even through the name. Hyde is a monster hidden within Jekyll. The more dramatic interpretation would be conveyed as a struggle between good and evil. It seems clear that Hyde is always present in Jekyll: at the start of the novel he just hasn’t been released and thus, Jekyll had complete control of the situation. The problem arises when Jekyll starts taking the metamorphic potion; at this point Hyde emerges and begins to take control. It’s clear that Hyde gains strength from the actions of Jekyll; this point is further enhanced if the reader concentrates on Hyde’s appearance. Hyde doesn’t seem to be a tall person, and thus his character is not strong enough to challenge Jekyll. However, Hyde’s continued nourishment through Jekyll’s weaknesses means that eventually Hyde becomes increasingly potent: The balance of my nature might be permanently overthrown†¦ and the character of Edward Hyde become irrevocably mine. This revelation proves that, the metamorphic potion is truly a changing potion, it reverts Jekyll to a weaker character of Hyde. Once Jekyll starts taking the potion, the characters of Jekyll and Hyde become vague and unclear: it even seems that both the characters want to be separate. An example of that is when Jekyll refers to Hyde as him not I. From Jekyll’s language it seems that Hyde is no longer a part of Jekyll but someone else. Finally, Jekyll explains that the character of Hyde is completely different; in a sense Jekyll lets Hyde do whatever he pleases, without the fear of consequences or society: †¦ the liberty, the comparative youth, the light step, leaping pulses and secret pleasures that I had enjoyed in the disguises of Edward Hyde. Thus, the position of Hyde in the novel is grotesque and mysterious. He stands apart from the rest of the society; he is ugly, disturbing and unlovable. So, Jekyll is able to enjoy two positions in the society, one being in the centre and the other being on the extreme edge. In conclusion, Stevenson conveys both his own rebelling and then escaping aspects in the novel. Stevenson rebelled by roaming the streets of Edinburgh at night and then escaped to Samoa. Stevenson also constructs the society to an odd proportion, by placing no women in it; this seems to reflect a classical hypocritical Victorian society. However, throughout the novel the atmosphere seems to be perfect for the Jekyll/Hyde situation and thus, makes the novel a fantastic read. How to cite The presentation of individuals and society in the novel, Dr. Jekyll and Mr. Hyde, Papers

Resource Management For Hospitality Tourism-Myassignmenthelp.Com

Question: Discuss About The Resource Management For Hospitality Tourism? Answer: Introduction In this assignment, the importance of operations management in tourism and hospitality has been considered. The company selected is Thomas Cook, which has garnered considerable reputation as a popular travel agency around the world. The aspects of human resources and public relations will be discussed in the mentioned report to understand how the smooth functioning of the organisation can be maintained to derive standard competitive advantage and sustainable position in the market. The company is one of the largest travel and tourism organisations operating in the UK. While the Thomas Cook AG was operational for several years, the merger with My Travel Group plc was announced in the year 2007 (Thomas Cook, 2017). The merged groups own series of tour operators and airlines facilities. Being one of the most sought after names in the service industry, there are considerable management issues that are existing. Hence, proper approaches are needed to be taken to address the same. Operational Procedures In order to function in a systematic manner, any organisation is required to distribute the necessary functions in various departments. It establishes a more organised approach within the workplace and the chances of errors are also eliminated with reduced confusions and chaos. The same is being considered by Thomas Cook as well. The processes followed by the different employees to attain the set targets of their respective departments are aligned with the organisational objectives (Heizer, 2016). Thus, it is maintained that a proper coordination is established between the various departments while striving to attain a single objective. Thus, by being on the same board it is maintained that the company is able to operate in a systematic way and is capable of attaining the desired outcomes from the different strategies which are being followed. Out of the multiple departments of the company, the two very essential aspects for the organisation are the human resource and public relations. It is important that these aspects are not only able to perform in best interest of the organisation, but also able to introduce certain credits to the organisation that will make it stand out from the rest of the competitive set. Hence, the managers of the mentioned company are required to be efficient in selecting the most suitable methods with appropriate research and monitoring the performance of the strategies which are being followed (Krajewski, Ritzman Malhotra, 2013). Thus, with proper management of the functioning a consistency in the overall performance of the agency can be attained. Below is the discussion regarding the management of the operational procedures in regards with human resource and public relations that would be most suitable for the organisation to hold the position that it has gained in the hospitality industry ove r the years and enhance their brand value considerably. Human Resources It is an undeniable fact that the human resource is one of the most valuable resources for any business organisation. It is the efficiency of the employees in various departments and ob roles which drives any organisation of any specific sector towards its goals. When it comes to service centric organisation, it can be said that the essentiality of skilled se of human resources gets all the way more important. It is on the basis of the service extended by the workforce of a specific organisation, the overall experiences of the clients are shaped up. The same is needed to be recognised by the Thomas Cook as well. Thomas Cook has grown to become one of the major global brands in the recent times. Hence, it is important that the company is able to live up to the expectation. The necessity of skilled set of employees is, hence, undeniable. In any travel and hospitality agency, there are various job roles that are needed to be undertaken. For each specific job, there are certain set of th eoretical as well as practical knowledge that is needed to be present in any prospective employee. The business of Thomas Cook is spread over various geographical areas (Thomas Cook, 2017). The company strives to provide standard performance from these multiple branches. Considering the above mentioned factors, it can be said that the company needs consistent and skilled workforce in various departments and branches. These departments can be managerial, human resource, customer service, finance and accounts, marketing, research and development, technological assistance, public relations and so on (Slack, 2015). Other than that, the soft skills and cultural background of the employees are needed to be understood by the human resource department as well. It can be said that the organisation is needed to follow certain steps in order to determine their needs of the human resource and draft the most suitable steps to identify the most suitable individuals and extract their best performance in order to meet the organisational needs. With a proper analysis, the positions needed within the organisation can be identified. In any travel organisation there are various positions. This can be the role of managers, supervisors, employees, assistants, and helpers (Robinson et al. 2016). Being one of the largest names in the service industry, it can be said that the company needs numerous numbers of employees in various locations in order to ensure that the position is maintained by the company in a global platform. Apart from the full time employees, it is also important that the organisation is planning the requirements of part time employees and casual volunteers as well. It can be said that investing on cost effective alternatives are one of the steps that can be considered by any company. By being able to hire considerable amount of part time employees and volunteers, it can be ensured that their resources are being saved by cutting down of the cost, at the same time, standard performances are derived in favour of the company (Cetin Dincer, 2014). Hence, in departments like customer service or sales, considerations of part time jobs are needed to be done. Currently, the company hires with almost 33,000 full time employees and hundreds of part time employees (Thomas Cook, 2017). The numbers of employees are required to perform various duties within their workplace. It can be said that while managers are required to ensure that the various strategies are framed with appropriate planning and research and implemented in the most suitable manner, the researchers and marketing department are required to understand the needs and requirements of the target audience and ensure that their services are channelized in a manner that would suit their necessities (Legrand, Sloan Chen, 2016). The employees in accounts and finance departments are responsible for keeping track of the monetary resources, the cash-flows within the organisation, the reports describing the revenue, profitability and allocation of budget to the various projects and so on. Additionally, the human resource employees are responsible for ensuring that the employees in different other departments are able to function n a manner that enhances their overall engagements towards the company. The most cru cial job role is the customer service. This includes direct interactions with the clients. Hence, it is important that the employees hold ample knowledge regarding the processes of the company for addressing the queries of the clients. Additionally, being able to receive the feedback and identify the scope of improvement is another major skill that the employees in customer service are required to possess along with ensuring that the attained experience of the clients is favourable for the image of the brand (W. ONeill McGinley, 2014). The various departments that are divided within the Thomas Cook are needed to be aligned in a manner that the coordination and synchronisation is maintained. It is important that all the said departments are working to attain the organisational goals. Hence, it is important that appropriate monitoring of the works done by the employees are done. Therefore, a proper hierarchy can be set up within the organisation. Each department may be further divided into sub-groups having one team leader each (Van der Wagen Goonetilleke, 2015). The team leaders can report to the supervisors of the specific departments. These supervisors can sit for meetings with the managers to discuss upon the processes which are carried out by their specific departments. Thus, understanding the functionality of other departments will be easy. The managers can further provide the supervisors with their feedback and welcome ideas from other individuals in the meeting to better the existing performance and eliminat e the chances of potential risks. The shareholders and owners are the ones who will take update regarding the progression of works in various fields from the managers. It is recognised by the company that the employees are their biggest assets. Hence, considerable amount of effort is needed to be taken from their side to ensure that their potential is utilised in the best manner possible and the employees are retained within the company. Therefore, it can be said that the requirement of the employees are addressed properly. In addition to the basic facilities like salaries, healthcare, safety at work, incentives and so on, the scope of enhancing personal abilities are needed to be provided as well. Hence, methods like training and development is essential to ensure that the organisation is able to get the best performance out of the individuals (Cook, Hsu, Marqua, 2014). It will not only enhance their individual skills that can be effective for them in future, but also increase the productivity of the organisation considerably. Additionally, it is also needed to be maintained that the individuals who are recruited within the organisations are not only possessing the required skills for specific job roles but also are dedicated in a manner that their personal objectives are aligned with the organisational targets (Tsaur Lin, 2014). This would ensure that the feeling of belongingness is more in any employee and they are able to adjust with the organisational cultures considerably. The staffing related to seasonal business will be managed with the help of appropriate contracts. It will state the terms and conditions relating to the employment in clear manner. The individuals will be hired only if they are willing to work in accordance with the terms and conditions regarding the duration, remuneration and other associated aspects of the job roles in a proper manner (Osman, Johns Lugosi, 2014). Additionally, it is also important that appropriate organisational policies are drafted to ensure better welfare of the employed staff. Thus, the workers within the organisation will be able to get retained and the consistency can be maintained. Public Relations It can be seen that the operations of the mentioned organisation is widespread. With an approximate of 19 million annual customers, it has grown to become the second largest travel company existing in the Europe. Hence, it can be inferred that the information relating to the brand may be of certain public interest. It is the responsibility of the company to engage in suitable public relations techniques that would hold the reputation and image of the company in front of the internal as well as the external public and provide the opportunity to enhance the brand value considerably (Smith Puczk, 2014). It can be said that in order to stay relevant in the business environment, continuous effort is needed to be taken by the organisation and implement standard planning and strategies. Maintenance of this is not enough though. It is essential that the related stakeholders are having a good attitude towards the organisation (Cheng Wong, 2015). When it comes to a brand like Thomas Cook, which are basically customer driven and service centric, one of the most essential aspects is to establish a strong bond with the existing and potential clients. In addition to this, being a global brand, the requirement of assistance from the media channel is also important. It will ensure that the correct image of the organisation is being displayed on the global platform that can assure the customers to put their faith on the brand and attain services from them (Nickson, 2013). Apart from this, maintenance of suitable relations with the local and national governance of the areas here the organisation is operative is compulsory as well. It will ensure that no political complications are imposed on the organisation and appropriate and systematic functioning of the company is maintained (Law et al. 2015). It is needed to be understood that in any business organisation the chances of dealing with sudden crisis may erupt. It is the responsibility of the public relations officer to be able to figure out the most suitable solutions for the existing situation and maintain that the dignity of the organisation is maintained in situations as such. Crisis management is one of the most important aspects that the company needs to undertake (Boella Goss-Turner, 2013). In order to ensure that the organisation is portrayed in a positive light in front of the associated public, it is important that the issues the organisation is facing are being accepted by the public relations manager. Maintaining a transparency is sure to enhance the bond of the stakeholders towards the organisation. However, it is also important that thoughtful proposals and the steps considered by the organisation to mitigate such situations are also explained (Mok, Sparks Kadampully, 2015). This would further throw light on t he fact that the challenges are faced by the organisation in a standard manner. The first and foremost step that the company can do regarding the functions which may hold public interest is to inform the media who may take initiative to cater the news to the wider audience. It can be said that utilisation of standard tools and techniques will be helpful in ensuring that all the major highlights regarding the information is provided to the concerned publics (J. Harrington et al. 2014). Hence, be it press release, conferences, interview or any other forms, appropriate techniques can be applied to ensure that the potent communication channels are being utilised to retain the relevance of the company. It is important that a healthy relationship is maintained with the media professionals. Apart from providing appropriate information, it is important that follow-ups are also maintained as a source of reminder. While organising any major event, it is important that the media and the important stakeholders are sent invitation. Personally attending the guests can have a better impact on the overall impression of the company (Kheiri Nasihatkon, 2015). Additionally, seeking feedback can be also a great medium to not only convey the fact that the ideas and suggestions of the guests are valued, but also be effective in recognising the scope of improvement for the organisation. Hence, it can be said that effective public relations is one of the major factors that the organisation may undertake. Literature Review In any service centric organisation measuring the success of the operations can be a little difficult. The intangible natures of the services being offered are one of the major responsible causes for the same. However, there are certain steps that can be considered by the managers in order to ensure that the services which are extended are aligned with the needs and requirements of the customers (Wood, 2013). It can be seen that in recent times organisations are growing increasingly competitive. The requirement of the business markets are also fluctuating from time to time. Hence, it can be said that appropriate steps are needed to be taken in order to ensure that considerable techniques are being applied for suiting the market requirements by most of the service organisations. However, while engaging in fierce competition as such it can be seen that considerable issues may arise. Thus, the overall quality of the organisation may get hampered. Therefore, it can be seen that in recent times appropriate consideration for monitoring the operations of the organisation are taken (Oakland, 2014). The managers of the organisations are indulging in standard techniques that not only give them the opportunity to reflect on the processes undertaken and the results which are being acquired. Thus, with the help of appropriate procedures as such, the organisations are able to maintain a standard position in the business market. Trends like social media platform and appropriate utilisation of the mass media are done by the organisations in order to reach out to the mass (Leung et al. 2013). This ensures that the brand recognition is high and the performances of the organisation are aligned with the set objectives. Thus, the importance of effective operational management is being given appropriate consideration by the service centric companies. Conclusion Operation management is one of the most crucial aspects that any organisation may have to undertake. With the increase in competition in almost every field, it has become imperative for any company to ensure that a strong position is maintained in the business market. Thus, indulging on standard operations and considering steps for managing the functions of the company is important. This can be effective in maintenance of the latest trends in order to survive the competition. Additionally, a more structured approach can be followed by the organisations in order to attain their set objectives. Thus, it is important that proper approaches and strategies are being followed by organisations like Thomas Cook in order to enhance the overall experience of the clients as well as the other associated public and the existing issues are effectively mitigated that would ensure standard maintenance of the reputation of the brand. References: Boella, M., Goss-Turner, S. (2013).Human resource management in the hospitality industry: A guide to best practice. Routledge. Cetin, G., Dincer, F. I. (2014). Influence of customer experience on loyalty and word-of-mouth in hospitality operations.Anatolia,25(2), 181-194. Cheng, S., Wong, A. (2015). Professionalism: A contemporary interpretation in hospitality industry context.International Journal of Hospitality Management,50, 122-133. Cook, R. A., Hsu, C. H., Marqua, J. J. (2014).Tourism: the business of hospitality and travel. USA: Pearson. Heizer, J. (2016).Operations Management, 11/e. Pearson Education India. Harrington, R., K. Chathoth, P., Ottenbacher, M., Altinay, L. (2014). Strategic management research in hospitality and tourism: past, present and future.International Journal of Contemporary Hospitality Management,26(5), 778-808. Kheiri, J., Nasihatkon, B. (2015). Evaluating the effects of social media usage on tourists behavior based on different phases of travel process.SIT Journal of Management,5(2), 21-40. Krajewski, L. J., Ritzman, L. P., Malhotra, M. K. (2013).Operations management: processes and supply chains(Vol. 1). New York, NY: Pearson. Law, R., Leung, R., Lo, A., Leung, D., Fong, L. H. N. (2015). Distribution channel in hospitality and tourism: Revisiting disintermediation from the perspectives of hotels and travel agencies.International Journal of Contemporary Hospitality Management,27(3), 431-452. Legrand, W., Sloan, P., Chen, J. S. 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